Shipping Policy
Last updated October 5, 2026
Thank you for shopping with Chef Rosie. This policy applies to physical products purchased through ChefRosie.com.
Order Processing
Orders are prepared and shipped as promptly as possible. Estimated processing and delivery times will be displayed on the product page, during checkout, or in your order confirmation.
Orders placed on weekends or holidays may begin processing on the next business day.
Shipping Rates
Available shipping methods and costs are calculated and displayed at checkout. Rates may vary based on the destination, package size, weight, and selected shipping method.
Tracking Your Order
When tracking is available, you will receive an email with shipping information after your order leaves our facility. Please allow time for the carrier to update its tracking system.
Delivery Delays
Delivery dates are estimates and cannot be guaranteed. Weather, carrier interruptions, holidays, and other circumstances outside our control may cause delays.
Incorrect Addresses
Please review your shipping address carefully before placing an order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information supplied at checkout.
If you notice an error, contact chef@chefrosie.com as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing.
Lost or Damaged Orders
If your order arrives damaged, or tracking shows a delivery that you cannot locate, contact us promptly at chef@chefrosie.com with your order number and relevant photographs or tracking details.
We will review the situation and help determine the appropriate next step. Carrier investigations and replacement eligibility may vary by order.
International Shipping
International shipping will only be available when offered during checkout. Customers are responsible for any applicable customs duties, taxes, or import fees.
Digital Products
Digital products are delivered electronically and are not subject to this Shipping Policy.
Contact Us
For shipping questions, contact:
Chef Rosie O’Connor
Email: chef@chefrosie.com
Phone: 951-303-4000